چکیده (انگلیسی):

For most academic institutions, selecting and/or designing a Program Assessment methodology for
Assurance of Learning is a challenging task. This paper describes the steps taken to establish goals,
values and criteria driving this process for a Collegeof Business. In this case analysis, we document
the options we explored in finding the right vehicle for our particular situation. Our experience with
a beta test and full rollout of our Program Assessment is detailed. After considerable research and a
trial and error process, we have implemented a hybrid Program Assessment approach for our
undergraduate students. This approach includes a business simulation product that has been
customized and tailored for our institution along with locally developed major field exams. Our
lessons learned from this experience include issues surrounding student resistance, faculty
engagement, logistics, and the need to use multiple assessment vehicles