چکیده (انگلیسی):

This paper describes the use of a sequential two-part focus group program designed to be a
supplemental instrument for eliciting student suggestions to improve the teaching/learning
process. The sequential two-part focus group program provides students with two opportunities
to provide feedback and have that feedback both noted and mirrored back to them. Many of the
student comments and suggestions elicited during the focus group sessions were positive and
constructive. Moreover, use of the sequential two-part focus group program resulted in
statistically significant improvement in student evaluations in all but one of the seven major
sections of the Educational Testing Service’s SIR II, the primary instrument utilized to obtain the
student course evaluations. The “Overall Evaluation” of the course, wherein students are asked
to, “Rate the quality of instruction in this course as it contributed to your learning,” improved
most significantly.