چگونگی استفاده کارمندان از توییتر برای صحبت کردن: یک گونه شناسی از توییت های مرتبط با کار
How employees use Twitter to talk about work: A typology of work-related tweets
نویسندگان |
این بخش تنها برای اعضا قابل مشاهده است ورودعضویت |
اطلاعات مجله |
http://www.journals.elsevier.com/computers-in-human-behavior |
سال انتشار |
February 2016 |
فرمت فایل |
PDF |
کد مقاله |
13151 |
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چکیده (انگلیسی):
In organizational research employees' use of personal social media for work remains an understudied phenomenon. Yet, it is important to gain understanding of these online behaviors as they might have consequences on the individual and organizational level. We provide a typology for work-related Twitter use based on a large-scale content analysis (N = 38,124) of tweets sent by 433 employees across different organizations. We found that work-related topics were prevalent in 36.5% of all tweets. Employees’ work-related tweets paint a picture that is consistent with the archetypical social media behaviors – i.e., knowledge sharing and socialization – identified in earlier research. Employees share profession-, organization- and work-related tweets strategically with professional contacts, enhancing horizontal communication among organization members. Furthermore, Twitter enhances the integration of personal and professional life domains, as employees often tweet about their work outside regular work hours but also tweet on a personal title while at work.
کلمات کلیدی مقاله (فارسی):
روابط محل کار؛ کارمندان؛ رسانه های اجتماعی؛ تحلیل محتوا؛ استفاده از توییترهای مربوط به کار
کلمات کلیدی مقاله (انگلیسی):
Workplace communication;Employees; Social media; Content analysis; Work-related twitter use
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