چکیده (انگلیسی):

This article discusses the scientific understanding and the structural components of emotional intelligence. Significant contribution to the development of this concept did researchers such as P. Selovey, J. Meyer, D. Goleman, R. Bar-On, which identified the cognitive and personality components. The content of emotional intelligence is distinguished understanding of ones emotions and the emotions of others, self-motivation, self-control, empathy, flexibility, resistance to stress and other personal characteristics that improve efficiency in various spheres of life. Relatively new concept in its content focuses differentiated assessment of events is the link between reflection events and behavior. The end product of emotional intelligence is making decisions based on the reflection and understanding of emotions, which are differentiated assessment of events.