چکیده (انگلیسی):

Implementation of e-Government are expected to be solution in the care system, but in the process will be a
challenge that has a risk of failure. In this study will result in a maturity model that becomes the size of
maturity/readiness of a government institution when it will make the process of e-Government
implementation. With the results of this dissertation study is expected to have the readiness of government
institutions and the risk of failure of the implementation process will be smaller.