چکیده (انگلیسی):

ABSTRACT: It has been tried in this study to review the best method of development each of competency criteria
for police operational managers and in fact its main objective is to study and examine the appropriate techniques
for development and training police operational managers in relation to criteria of their competency. The present
study has been designed by descriptive probation (survey) method and its statistical population includes heads of
police stations, police deputies and disciplinary experts which calculated as approximately 400 participants out of
whom 180 respondents were chosen as sample population among of this group by means of randomized cluster
sampling technique. The measurement tool of this study is a 25- question questionnaire that its validation has been
obtained by Face Validity. Cronbach’s Alpha Coefficient has been utilized for computing reliability of this
questionnaire as well where this value was 0.91 so this suggests that the given inventory has the needed reliability
and validation for measurement. Research findings have been analyzed by Friedman ANOVA Test and eventually
the results and some executive and applied strategies were purposed for this study. Of major results of this study,
one may refer to this point that in order to strengthen disciplinary knowledge, accountability and creativity among
heads of police stations, job turnover, temporary promotion and role- playing methods are the best techniques
respectively. Similarly, to improve ability of decision making and their communication capabilities, there is no
tangible difference among rates of impact in various tested techniques from each other.