چکیده (انگلیسی):

This paper examined university educational service delivery strategy in a changing world as it
affects ethical values and leadership integrity in Nigeria. This was for the purpose of determining
appropriate strategies for improving the quality of service delivery system in Nigerian
universities. The paper submits that the quality and quantity of educational services has
considerably been improved in relation to internal efficiency of resources. Moreso, the problem
of access to education has become a significant phenomenon with its deleterious effect on labour
market supply. The university education has also become more relevant to manpower training
and development. However, the paper established that the high level of moral decadence among
the students as well as the leaders has affected the quality of education in Nigeria. The deplorable
condition of Nigerian universities need be improved upon by all the stakeholders. Also, resource
allocation and utilization towards quality assurance in Nigerian education system need be
properly considered for financial and moral supports by the government and private
organizations in Nigeria.