چکیده (انگلیسی):

Building organizational commitment among employees is one of the important factors for ensuring organizational effectiveness. This is because committed employees can lead to favourable organizational outcomes. Based on the review of literature, it is observed that there are limited data on organizational commitment in education sector. Therefore, this study aims to examine the
effects of three factors namely employee empowerment, teamwork, and employee training on organizational commitment in Malaysian higher education context. To fulfil the stated objective, the data were collected using an online survey from 242 employees at the public universities in northern Malaysia. The collected data were analysed on SPSS and structural equation modelling (SEM). The findings indicated that employee empowerment has a significant positive effect on organizational commitment. The effect of teamwork on organizational commitment was also found to be positive and statistically significant.
Finally, the findings confirmed that employee training has a significant positive effect on organizational commitment. These findings are expected to provide beneficial suggestions for the management in higher education sector to improve organizational commitment among their employees by focusing on employee empowerment, training, and teamwork.