چکیده (انگلیسی):

This study examined the patterns of student perception regarding academic advising in an
undergraduate program in a privately operated school. Participants were 156 students enrolled
in fall 2004 term and were asked to respond to both a 15 structured question questionnaire and an
open-ended questionnaire. In the former format students were asked to rate their current advisor
on each question using a scale from 1 to 4, where I indicated that student was very dissatisfied
and 4 indicated that student was very satisfied. Our findings revealed that student’s satisfaction
varied from question to question. Students were most satisfied with those questions that measured
their social and personal needs and the advisor’s attitudinal skill. The major source of student’s
dissatisfaction came from advisor’s lack of knowledge and information related to both
institutional and non-institutional issues.