چکیده (انگلیسی):

The use of new technologies in business models and infrastructure has been driven in part by the
Internet and globalization. The next trend of innovations is likely to come from humans' ability to
connect to machines and the data that comes from these connections. The IBM Intelligent Operation
Center (IOC) is a “system of systems” that is not intended to replace an existing physical infrastructure
that gathers raw data. Instead, it is intended to extract only the data necessary to optimize the operations
of the organization. The types of data and integration into the IOC make efficient problem solving solutions
readily available to city authorities. The user interface and standard operating procedure and the
resource processing capabilities of the IOC indicate that this system is optimal for smart cities of the
future with regard to improvement of quality of life and ease of navigation. The need for smart cities,
universities, campuses, citizens, and students to drive growth of urban and regional economies is
evident. In this article, a thorough analysis of the architectural design of an intelligent operational system
is completed to present a smart solution for cities to unify departments and agencies under one
umbrella.