چکیده (انگلیسی):

In an organization design, individual, organizational and environmental aspects are considered. This paper
studies individual aspects of organizational trauma controlling organization. First, a questionnaire is designed based
on Delphi method and distributed among more than 45 experts. After analyzing its results using LISREL software,
required parameters entered to the second round, performed by participation of 43 experts. Among individual
aspects, 5 parameters were considered as the main elements and entered to the second round of Delphi method:
after event expectations, emotions, characteristics of employees, feeling justice, relationship of employees and
employee’s attitude. In second round, the most significant characteristics of each element were selected and
ultimately, relationship between elements and their direct and indirect effect was studied using path analysis software.
Based on the results of the software individual elements have 0.56 more direct impact on trauma controlling
organization in public sector, while this variant has indirect impact of 0.41 in the organization.